If our office participates with your insurance company, we will file your primary and secondary insurances. If we do not participate with your insurance company, you will be responsible for your entire bill. You will receive a statement only if a patient balance is due.
Patient Payment Policy
Due to the rising costs of delivering healthcare and the increasing numbers of High Deductible and Co-Insurance Plans held by our patients, First Urology, PSC, is changing the way we collect payments from our patients with these plans. We pre-determine out-of-pocket costs before the time of your appointment, and will alert you if your out-of-pocket charge is more than $20.00. If you are unsure if you have one of these types of plans, please check with our staff and we will let you know if this policy will apply to you. We will need to reschedule any patient who is unable to pay at the time of service.
If your insurance requires a referral, it is your responsibility to make sure you have the referral at the time of service; otherwise this may lead to excessive delays or rescheduling of your appointment. If you fail to obtain the necessary referral, you will be responsible for your bill, in full.
Co-pays, co-insurance, deductibles, etc., are to be paid at the time of service. If you are unable to pay at that time, we will need to reschedule your appointment. We will fill out your first disability form at no cost; for additional forms there will be a $10.00 fee.
Some elective surgeries may require partial or full prepayment of the patient due portion before they can be scheduled. You will need to bring all insurance cards with you on the first visit. Payment will be requested at the time of service if these are unavailable.
Conditions Not Covered
There are certain diagnoses that are not covered by your insurance. Please refer to your insurance booklet or contact your insurance company regarding your benefits.
If you have questions about billing, please call (812) 282-3899-Option 5, between 9:00 a.m. and 9:00 p.m., Monday through Friday.